Amazon Connect (connect)

2024-11-08

5 new actions, 1 new condition

Additions

    Actions
  • AssociateAnalyticsDataSet
    • Description:  Grants permission to grant access and to associate a dataset with the specified AWS account
    • Access:  Write
    • Resources: 

      Name: instance

      Required: Yes

    • Conditions: 

      connect:InstanceId

  • DisassociateAnalyticsDataSet
    • Description:  Grants permission to revoke access and to disassociate a dataset with the specified AWS account
    • Access:  Write
    • Resources: 

      Name: instance

      Required: Yes

    • Conditions: 

      connect:InstanceId

  • ListAnalyticsDataAssociations
    • Description:  Grants permission to list the association status of a dataset for a given Amazon Connect instance
    • Access:  List
    • Resources: 

      Name: instance

      Required: Yes

    • Conditions: 

      connect:InstanceId

  • StartOutboundChatContact
    • Description:  Grants permission to initiate an outbound chat using the Amazon Connect API
    • Access:  Write
    • Resources: 

      Name: contact-flow

      Required: Yes

      Name: instance

      Required: Yes

      Name: contact

      Required: No

      Name: phone-number

      Required: No

    • Conditions: 

      connect:InstanceId

      connect:Subtype

  • StartScreenSharing
    • Description:  Grants permission to start screen sharing for contact
    • Access:  Write
    • Resources: 

      Name: contact

      Required: Yes

      Name: instance

      Required: Yes

    • Conditions: 

      connect:InstanceId

    Conditions
  • connect:Subtype
    • Description:  Filters access by restricting creation of a contact for specific subtypes
    • Type:  String