Amazon Connect (connect)

2024-09-20

8 new actions

Additions

    Actions
  • CreateHoursOfOperationOverride
    • Description:  Grants permission to create an hours of operation override in an Amazon Connect instance
    • Access:  Write
    • Resources: 

      Name: hours-of-operation

      Required: Yes

      Name: instance

      Required: Yes

    • Conditions: 

      connect:InstanceId

  • DeleteHoursOfOperationOverride
    • Description:  Grants permission to delete an hours of operation override in an Amazon Connect instance
    • Access:  Write
    • Resources: 

      Name: hours-of-operation

      Required: Yes

      Name: instance

      Required: Yes

    • Conditions: 

      connect:InstanceId

  • DescribeHoursOfOperationOverride
    • Description:  Grants permission to describe an hours of operation override in an Amazon Connect instance
    • Access:  Read
    • Resources: 

      Name: hours-of-operation

      Required: Yes

      Name: instance

      Required: Yes

    • Conditions: 

      connect:InstanceId

  • GetEffectiveHoursOfOperations
    • Description:  Grants permission to get effective hours of operation resources in an Amazon Connect instance
    • Access:  Read
    • Resources: 

      Name: hours-of-operation

      Required: Yes

      Name: instance

      Required: Yes

    • Conditions: 

      connect:InstanceId

  • ListHoursOfOperationOverrides
    • Description:  Grants permission to list hours of operation override resources in an Amazon Connect instance
    • Access:  List
    • Resources: 

      Name: hours-of-operation

      Required: Yes

      Name: instance

      Required: Yes

    • Conditions: 

      connect:InstanceId

  • SearchHoursOfOperationOverrides
    • Description:  Grants permission to search hours of operation override resources in an Amazon Connect instance
    • Access:  Read
    • Resources: 

      Name: hours-of-operation

      Required: Yes

      Name: instance

      Required: Yes

    • Conditions: 

      connect:InstanceId

      connect:SearchTag/${TagKey}

    • Dependents: 

      connect:DescribeHoursOfOperation

      connect:ListHoursOfOperationOverrides

  • SendOutboundEmail
    • Description:  Grants permission to send outbound email using the Amazon Connect API
    • Access:  Write
    • Resources: 

      Name: instance

      Required: Yes

      Name: contact

      Required: No

    • Conditions: 

      connect:InstanceId

  • UpdateHoursOfOperationOverride
    • Description:  Grants permission to update an hours of operation override in an Amazon Connect instance
    • Access:  Write
    • Resources: 

      Name: hours-of-operation

      Required: Yes

      Name: instance

      Required: Yes

    • Conditions: 

      connect:InstanceId