Amazon Connect (connect)

Additions

Actions

• AssociateUserProficiencies
  
  • Description:  Grants permission to associate user proficiencies to a user in an Amazon Connect instance
  • Access:  Write
  • Resources: 

    Name: instance

    Required: Yes

    Name: user

    Required: Yes

  • Conditions: 

    connect:InstanceId

• DisassociateUserProficiencies
  
  • Description:  Grants permission to disassociate user proficiencies from a user in an Amazon Connect instance
  • Access:  Write
  • Resources: 

    Name: instance

    Required: Yes

    Name: user

    Required: Yes

  • Conditions: 

    connect:InstanceId

• ListUserProficiencies
  
  • Description:  Grants permission to list user proficiencies from a user in an Amazon Connect instance
  • Access:  List
  • Resources: 

    Name: instance

    Required: Yes

    Name: user

    Required: Yes

  • Conditions: 

    connect:InstanceId

• SearchContacts
  
  • Description:  Grants permission to search contacts in an Amazon Connect instance
  • Access:  Read
  • Resources: 

    Name: instance

    Required: Yes

  • Conditions: 

    connect:InstanceId

    connect:SearchContactsByContactAnalysis

  • Dependents: 

    connect:DescribeContact

• SearchPredefinedAttributes
  
  • Description:  Grants permission to search predefined attributes in an Amazon Connect instance
  • Access:  Read
  • Resources: 

    Name: instance

    Required: Yes

  • Conditions: 

    connect:InstanceId

  • Dependents: 

    connect:DescribePredefinedAttribute

• UpdateContactRoutingData
  
  • Description:  Grants permission to update routing properties on a contact in an Amazon Connect instance
  • Access:  Write
  • Resources: 

    Name: contact

    Required: Yes

  • Conditions: 

    connect:InstanceId

• UpdateUserProficiencies
  
  • Description:  Grants permission to update user proficiencies from a user in an Amazon Connect instance
  • Access:  Write
  • Resources: 

    Name: instance

    Required: Yes

    Name: user

    Required: Yes

  • Conditions: 

    connect:InstanceId

Conditions

• connect:SearchContactsByContactAnalysis
  
  • Description:  Filters access by restricting searches using analysis outputs from Amazon Connect Contact Lens
  • Type:  ArrayOfString